Charge out rate is $120 per hour GST inclusive
All vehicles including parts and goods will be retained by Bad Penny Classic & Custom Services LTD until payment is made in full, or previously arranged
Invoices are generated weekly for ongoing projects. Payment is expected within 5 days. Work will cease if payment is not made; storage fees may apply until payment is received in full *see below re storage fees
All other jobs – full payment is on collection
Interest may be charged on any amount outstanding after invoice due date at a rate of 2.5% per month or part thereof
Any costs incurred in collecting outstanding debt will be payable by the customer. All debt will automatically be referred to Baycorp after 90 days of no payment
Due to the nature of our business, we can only “estimate” not quote
We reserve the right to increase our charge out rate at any given time without notice (existing jobs will be given 5 days notice)
Payment Types
Bank transfer is preferred; however, we accept cash/EFTPOS and major credit cards. Please note all credit card payments will incur a 3% surcharge
Storage Fees
Bank transfer is preferred; however, we accept cash/EFTPOS and major credit cards. Please note all credit card payments will incur a 3% surcharge
If the customer chooses to pause work; and the vehicle remains at Bad Penny (dependent on available space) a storage fee of $50.00 + gst per week will apply
Wire wheel policy
If you have wire/knock off wheels on your vehicle we ask you to check all wheels and sign an acknowledgement form before leaving the premises
Reproduction parts
Due to the nature of reproduction parts, we cannot guarantee the correct fitment – this may result in an extra cost to rectify
After market stainless trim moldings tend to be of a thinner grade material which in turn can deform or get damaged easily during installation. All care will be taken on installation to minimise damage however we do this at the customers risk
Modifications/tampering Post Vehicle Leaving Bad Penny
We cannot guarantee our work if another person/business has modified or tampered with the work we have completed. If there are any issues, please contact us in the first instance so we can rectify to avoid this situationDue to the nature of reproduction parts, we cannot guarantee the correct fitment – this may result in an extra cost to rectify
Rust
Due to the nature of rust, we cannot accurately estimate any repair costs as it is very difficult to judge from the surface – it is not until the vehicle is cut into/explored that the full extent of work is revealed. In most cases the rust is much worse than anticipated. Please have a contingency plan for the worst case scenario
Deadlines
We do not work towards deadlines ie Beach Hop, Americarna, birthdays etc. We do not rush any job as it could compromise quality and safety
Out of town clients
We stand by our workmanship – if remedial work is needed, we are more than happy to complete it. Please note it is the clients responsibility/cost to get the vehicle to Bad Penny and collected after the work has been completed. Please consider this before work commences on your vehicle if you are an out of town client
We welcome all feedback – please let us know how we did! If you are not satisfied with a completed job, please let us know in the first instance so we can take appropriate action to rectify the situation – thank you